About Us Security
Illawarra Credit Union is committed to providing a secure banking environment for our members.
This section provides some helpful information regarding security and fraud. When followed, these tips may help minimise the risk of fraud being committed against you and protect the integrity of your account.
More information is available on the government's staysmartonline website.
Our Commitment to Your Security and Privacy
Illawarra Credit Union has employed a wide range of security measures to help protect your personal information and transactions. These measures extend from data encryption and firewalls to automatic timeouts. When you do your banking with us online, you can be assured that your money and your personal information are safeguarded and protected.
Our Guarantee to You
In the unlikely event that an unauthorised transaction does occur on your account, we guarantee that you will not be liable (provided you meet your obligations under our Conditions of Use, the ASIC Electronic Funds Transfer Code of Conduct and you haven't contributed to the loss).
It's all part of our commitment to you, our members.
Your Security, We Can All Play a Part
As your financial institution, we take the protection of your information and transaction data very seriously. However online security is a partnership between us (as the provider of online banking services to you) and you (the user of these services). As such, it's important that you do two things:
- keep informed; and
- improve your own online security.
Keeping Informed
Technology cannot automatically protect you against all fraud and security risks. A range of email and other online frauds have been attempted over the last few years; these scams will continue and you should be aware of them.
Things you can do to keep informed:
- Learn about the types of Online Security Risks you may encounter.
- Understand the range of Online Security Practices and Online Communication Practices we have adopted.
- Read our Online Security FAQ.
- See our list of Online Security Links.
Improving Your Online Security
Equally, technology cannot protect you if you are careless with your personal information. You need to play your part in protecting your information responsibly and in accordance with our terms and conditions.
- Learn about how to improve your own online security and to safeguard your information.