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Dealing with a deceased estate
We know this is a difficult time, and a difficult conversation. Being prepared will assist you in creating a smooth process. Here’s what you need to know and what to have with you.
How you choose to notify us
No matter if you prefer to talk to us in a branch or over the phone, we are here to support you.
On the phone:
- Call13 22 49 From Australia
- Call +61 2 4252 1200 From Overseas
- Calling hours:
- Monday-Friday 9:00am – 5:00pm (AEDT)
- Address:
- Wollongong (Head office) 38-40 Young Street Wollongong NSW 2500 Australia
You should also start gathering the following documents
- Full name of the deceased member, as well as ‘known as’ name
- Death Certificate supplied by the Registry of Births, Death and Marriages
- A certified copy of the Will, if applicable
- Your proof of identification
Whilst every situation is different, the following table includes documents that may be required to finalise the Estate. This list is not exhaustive, and there may be additional documents required. We know this is a difficult time for you, so once you have notified us our Banking Operations Team will be in touch to walk you through the documents required and how you can submit these.
| An example of documents required to finalise an Estate for individual accounts | |
| Total value of accounts held at the Illawarra Credit Union | Requirements |
| Less than $15,000 & the member left a Will | - Original or a Certified copy of the Death Certificate
- Original or a certified copy of the Will - Original or a certified copy of grant of Probate - Statutory Declaration Form 1* (where there is no grant of Probate) - Original or certified identification of the beneficiary(ies) nominated on Form 1 |
| Less than $15,000 & the member dies Intestate | - Original or certified copy of the Death Certificate
- Statutory Declaration Form 2* (where there is no Will and no grant of Letters of Administration) - Original or certified identification of the beneficiary(ies) nominated on Form 2 |
| Greater than $15,000 with grant of Probate or Letters of Administration | - Original or a Certified copy of the Death Certificate
- Original or certified copy of grant of Probate or Letters of Administration - Original or certified identification of executor/administrator - Certificate of Identity by Solicitor or Justice of the Peace Form 3* |
| Greater than $15,000 with Will but no grant of Probate | - Original or a Certified copy of the Death Certificate
- Original or a certified copy of the Will - Form 4 Indemnity* (where there is no grant of Probate or Letters of Administration) signed by all beneficiaries and Executors named in the Will - Original or certified identification of the person nominated in the indemnity |
| Greater than $15,000 & member dies intestate and no letter of Administration | Please contact the Credit Union for documentation requirements. |
* Forms available from the Illawarra Credit Union
Funeral expenses: In the event that funeral expenses require payment, upon being provided an unpaid invoice, the Credit Union can either draw a cheque in favour of the funeral business or send the funds via transfer directly to the funeral business. The amount that may be paid is up to $15,000. The Credit Union may also be approached to reimburse a family member of the deceased for funeral expenses that have been prepaid. In these instances we may reimburse an amount up to $15,000 upon receipt of a valid tax invoice.
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Important notes
Any advice given is of a general nature only and does not take into consideration your personal circumstances. Please consider the appropriateness of the advice before acting.
