Ways to bank with us
Regardless of how you choose to do your banking, all options we have on offer are safe and secure. The choice is yours.
Internet Banking
Internet Banking offers you almost every service available through a branch, including balance checks, deposits, transfers, and bill payments. You can use Internet Banking on your home computer or tablet and have access to these services 24/7, making transactions much quicker and easier for you.
moneytree app
Our moneytree app can be downloaded on your mobile phone or tablet, giving you access to your funds when you’re out and about. The app has much of the functionality that Internet Banking has.
Phone banking
Utilise phone banking anywhere and anytime to manage your funds, pay bills or transfer funds. Just call 13 22 49 and select option 1 to use your account, or select option 2 to activate your account.
[email protected] gives you the ability to bank at any participating Australia Post branch, throughout Australia. All you need is your Illawarra Credit Union Visa Debit card. Those near you, include:
- Helensburgh LPO,
- Heathcote CPA,
- Engadine Post Shop,
- Austinmer LPO
- Thirroul LPO.
With [email protected] you can deposit cheques, up to $9,999.95 in cash, and withdraw up to $1,000 in cash per day (which will increase to $2,000 from 1 February 2021).
Visa Card
Utilise your Visa debit card to access your funds via any major bank ATM free of charge. Plus, you can load your visa debit card to any of our pays solutions so you can make payments on the go. If you need to order a Visa debit card, or activate your existing card, call us on 13 22 49.
ATM
Did you know you can avoid ATM fees, by withdrawing cash from any major ATM? Major ATM’s near you:
- ANZ ATM – 23-127 Parkes St, Helensburgh
- CBA ATM – 11D Walker St, Helensburgh
- ANZ ATM – The Foodary Caltex, Princes Hwy, Heathcote
- ANZ ATM – Caltex Northbound, Prices Hwy, Heathcote
To view a full list of banks with fee free ATMs visit www.ratecity.com.au/bank-accounts/news/banks-allow-free-atm-withdrawals
Read our FAQs
What can I do at [email protected]?
[email protected] gives you the ability to make deposits and withdraw cash at Australia Post branches. It’s safe, secure and ensures that you can bank anywhere a [email protected] is offered. With [email protected] you can:
- Deposit up to $9,999.95 in cash per day;
- Deposit cheques; and
- Make up to $1,000 of withdrawals per day ($2,000 from 1 February 2021).
You’ll just need to bring your Illawarra Credit Union Visa Debit Card. If you don’t have a Visa Debit card, place an order here.
Will the team at Australia Post be able to see my account details?
The team at [email protected] will not be able to see any of your account details.
What are my daily limits?
Your overall daily limit for payments is $7,000.
Your cash daily limits are as follows:
You can update your limits by calling us on 13 22 49, sending a secure message, or visiting our branch during our opening hours. |
How can I withdraw more than $,2000?
There are a number of ways you could arrange this:
- Increase your limit. You could also request that your limit is increased for the day, up to $10,000, which can be withdrawn via an ATM. You could do this in branch or by calling us on 13 22 49. This change will revert back to the standard limit at midnight.
- Order a cheque. If it’s for a large payment, you can arrange for cheque to be ordered. You can do this at our Helensburgh branch, between 9:30am and 1:30pm, or at one of our other branches during operating hours.
- Visit one of our other locations. You could also visit Corrimal or Dapto branch from 9:30am to 1:30pm or our Wollongong branch from 9:30am to 5pm (Monday to Friday).
Can I still deposit cheques in branch?
Yes, you can deposit cheques in the branch. You can also do so at [email protected] Just note, it will take up to 7 business days to clear a cheque which has been deposited through [email protected]
Can I still use the coin machine?
Yes, the coin machine will be available for all customers.
We are committed to working with each of our customers to ensure a smooth transition and that their needs are met. Call us on 13 22 49 to speak with us about the change.