For health information. Visit the Department of Health website
Australian Government’s Economic Response. Visit the Treasury website
For information about Coronavirus scams. Visit the Stay Smart Online website
There are a number of options available to our customers that have been impacted by COVID-19.
If you’d like to discuss your options, please call us 13 22 49, and our team will we’ll work to develop a solution that’s right for you.
You can check if you have loan advances available to you via internet banking and moneytree, and access them through the same channels. Just ensure there are enough funds available for when your next repayment is due when you transfer.
Of course, you can also give us a call if you need any assistance.
There’s a few ways you can do this:
If you need any assistance, please contact us on 13 22 49.
There are a few options you could consider.
If you have a loan product with us, you may consider accessing any funds in your offset facility or redraw account.
We also have a personal overdraft facility available to our customers. The facility would be linked to your transaction account and allows you to access additional funds, should you need it. Standard eligibility applies. Contact us to learn more about our overdraft facility.
If you have a term deposit account and need to access your funds due to hardship, please contact us directly and a member of our team will be available to assist.
You can also consider taking out a low-rate credit card. Learn more here.
There will be two payments made to eligible Australians. The first payments of $750 will be paid from 31 March 2020 into a nominated myGov account. The second payment will be made from 13 July 2020. For more info visit the Treasury website.
Not sure if you’re eligible? You can check your eligibility on the stimulus payments to support economic growth factsheet.
If you’ve recently purchased travel insurance through Illawarra Credit Union and have any questions, please our travel insurance provider, NIB.
We also encourage you to visit their website to read all of their recent announcements. https://www.nibtravelinsurance.com.au/coronavirus
Set up transaction alerts so you know exactly when your money is going in or out.
Learn more about how you can improve your online security.
We're committed to helping our customers for the long-term. Now more than ever we want to let you know that we're here for you. If you're in need of assistance, please call us on 13 2249.