FAQs

Can all funeral expenses be paid out of the deceased’s available funds?

Once we have received the original tax invoice from the funeral director, only the funeral bill can be paid for directly from the deceased’s account. If you would like to claim for funeral costs already paid, we’ll need the original receipt – in addition to the tax invoice – to reimburse any payment.

If there aren’t enough funds in the account to cover the invoice, we’ll consider alternatives and look to compensate the funeral director with other available funds from the estate. No other related expenses such as the wake, headstone or memorial can be paid from the deceased person’s account.

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