FAQs

What do I do if Illawarra Credit Union is still sending mail to the deceased?

It’s normal to receive a final statement for any transaction account once it’s been finalised, showing a nil balance. Please also note that when accounts have a debit or small credit balance, you’ll continue to receive statements until the balance is nil.

If you continue to receive mail in our late customer’s name beyond this point, please contact us on 1300 132 249.

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