FAQs

What is a Chargeback?

A chargeback is like a refund – it reverses a transaction made on a debit or credit card.

A chargeback takes place between the cardholder’s and retailer’s banks. When a cardholder asks for a chargeback, the retailer’s bank may agree to pay back funds to the cardholder’s bank.

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Already a customer?

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New customer?

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