FAQs

You can create a PayID now! Here’s how:

If you’re logged onto internet banking, simply:

1. Select ‘My preferences’ in the top navigation and click on ‘manage PayID’;
2. Pick your preferred contact you’d like to use as your PayID;
3. Choose the account you’d like your PayID to link to;
4. Verify your details; and
5. Create your PayID.

If you’re using moneytree:

1. Once you’ve logged in, select ‘Payments’, then PayID;
2. Click on the ‘+’ symbol to add your PayID;
3. Pick your preferred contact you’d like to use as your PayID;
4. Choose the account you’d like your PayID to link to;
5. Verify your details; and
6. Create your PayID.