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News

Changes to our Account and Access Facility Conditions of Use

04/06/2025 · Approx. 1 min read

Notice to Customers

Illawarra Credit Union is making changes to our Account and Access Facility Conditions of Use effective 4 June 2025.

A new version of the Account and Access Facility Conditions of Use document will be available from this date.

To help you understand the changes that may affect you, we’ve provided a summary of the key items below.

Change

Detail

1. Clarity when using VISA for International Transactions.

Reimbursements to us may apply where customers fail to comply with any exchange control requirements.

Clarity on payment processing timeframes between countries.

2. Introduction of Confirmation of Payee.

A new Section 28 has been added and includes all details relating to the Confirmation of Payee service.

Confirmation is a service that applies when sending money. It is designed to help payers avoid scams or mistaken payments.

If you have any questions about these changes, please contact Us or call us on 1300 132 249 during business hours.

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Any advice given is of a general nature only and does not take into consideration your personal circumstances. Please consider the appropriateness of the advice before acting. Eligibility criteria, t&cs, fees & charges may apply for loan products. 38-40 Young St Wollongong. Please refer to our Financial Services Guide for more information about us. For any additional account and product information refer to the Account and Access Facility Conditions of Use or our other related disclosure documents. Target Market Determinations, available here.

Illawarra Credit Union will not be held responsible for the information contained within a site accessed via this site. Should you enter another site through such links, the content will not have been produced, checked for accuracy, or reviewed by the Credit Union. Any endorsements or any opinions offered are not necessarily those of the Credit Union.