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Public Data Breaches 2022

As you may or may not have been made aware both Optus & Medibank have advised reported data breaches. You can read the official statement from Optus and view their FAQs here. You can read the official statement from Medibank and view their FAQs here.

As always, we encourage our customers to monitor their accounts for any unusual activity. If you notice anything out of the ordinary we encourage you to contact us.

Steps you can take to protect your personal information include:

  • Secure your devices and monitor for unusual activity
  • Set up transaction alerts, found out how here.
  • Change your internet banking password. Not sure how? Click here.
  • Check your accounts for unusual activity such as items you haven’t purchased

More information about how to protect yourself is available on the OAIC website.

our commitment to your security and privacy

We’ve implemented a range of security procedures to ensure that every time you deal with us, you’re safe. We’re committed to protecting your personal information and transactions. So, we’ve implemented a number of measures that extend from data encryption to firewalls to automatic timeouts, so when you bank with us online you can rest assured your banking is safeguarded and protected.

keeping informed

It’s important to protect yourself against fraud and security risks. Here are a few things you can do to learn how to identify the risks:

get in touch

Not sure what's the best fit for your needs? No worries. Get in touch with one of our banking specialists today.

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