The Credit Union will never ask for your password or account details to be disclosed via a link within an email message. If you receive an email of this nature, please disregard the email, delete it from your computer and contact us to notify us of the existence of the scam.
To safeguard your personal information, we have adopted the following communication practices.
We will never ask for your Internet Banking login details or credit card details via phone or email.
We will never send you a link to Internet Banking via email.
We will never request that your Internet Banking password be communicated to us in any form (not even our staff know your password).
Any changes to the web address or to our access sites will only ever be communicated via our authorised website or other formal means.
We will always identify external links to third party websites; we will make these links explicit so that you can see what you are clicking on.
Furthermore, we will ensure we are always compliant with all online communication legislation and relevant codes of practice. In particular, we will abide by the requirements of the Spam Act 2003 and will ensure that:
we secure your consent to receiving any commercial electronic messages (as defined by theSpam Act 2003)
our emails to you contain clear and accurate identification of who is responsible for sending the message, and how they can be contacted
our emails to you contain an unsubscribe facility, allowing you to indicate that such messages should not be sent to you in the future.
Convenient 24/7 access to check your account balance and recent transactions, make payments and transfer money.
Any advice given is of a general nature only and does not take into consideration your personal circumstances. Please consider the appropriateness of the advice before acting. Eligibility criteria, t&cs, fees & charges may apply for loan products.
38-40 Young St Wollongong. Please refer to our Financial Services Guide for more information about us.